Privacy Policy for Kyatcha
At Kyatcha, accessible from https://kyatcha.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Kyatcha and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect at Kyatcha. This policy does not apply to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes.
Send you emails.
Find and prevent fraud.
Log Files
Kyatcha follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this as part of their hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like most websites, Kyatcha uses ‘cookies’. These cookies are used to store information such as visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Kyatcha uses third-party cookies from the following providers:
Formitable: We use Formitable to manage online reservations. Cookies from formitable.com and widget.formitable.com are used to provide booking functionality and ensure a smooth reservation process.
Google: Google services, such as Google Tag Manager (GTM) and Google Analytics (GA), are used to analyze website performance and user interaction. These cookies collect anonymized data to help us optimize our website’s performance.
SIB Automation (Sendinblue/Brevo): Used for email marketing and customer engagement purposes. Cookies from sibautomation.com may track interactions with our email communications and website to personalize marketing efforts.
Facebook Pixel: This cookie helps track user interactions for advertising and retargeting purposes, allowing us to show relevant ads on Facebook based on your browsing behavior.
For more general information on cookies, please read the “What Are Cookies” article from Cloudflare.
Third Party Privacy Policies
Kyatcha’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. These may include their practices and instructions on how to opt out of certain options.
You can disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to ensure that you are fully aware of all your data protection rights. Under the General Data Protection Regulation (GDPR), all users are entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another priority for us is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Kyatcha does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided such information on our website, we encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.