Why join Kyatcha
About our goals, passion and motivation
Kyatcha brings a creative twist to traditional Japanese cuisine implementing a unique assortment of signature dishes to amaze all senses.
What makes us different from other restaurants is our people-driven approach. We choose to listen to our guests and team members.
We are all about sharing knowledge and growing together. We can teach you many skills and help you succeed with us. The most critical element we require from you is your unconditional focus, motivation and passion.
Available positions
Runner
Location: Rotterdam | Den Haag
Job description:
Food runners are an essential part of Kyatcha. Their main job is to bring food to the table as soon as it is prepared.
Our Kyatcha runners must be extremely efficient and detail-oriented. At the same time being courteous, as they are always in direct contact with the guest. The Runner is also the last person to see each dish before it’s served to the guest. They must know what each dish consists of so they can make sure nothing is missed.
It is also important that the plates are handled with care and taken out on time to ensure optimum food temperature. Other duties include describing dishes to a guest, removing dirty plates, replenishing supplies and maintaining a clean workspace.
Duties and responsibilities:
- Serving dishes from the kitchen to the guest.
- Following the service standards.
- Providing superior customer experience to our guests.
Job requirements:
- Available as soon as possible.
- Flexible and hardworking.
- Excellent customer service skills and presentation.
- Fluency in Dutch and English language.
- Excellent problem solver and team player.
Waiter | Waitress
Location: Rotterdam | Den Haag
Job description:
Kyatcha is looking for a passionate waiter/waitress who would love to pamper our guests. You will work in a modern Japanese restaurant, where we serve beautiful and freshly made sushi and other traditional Japanese dishes.
The responsibilities of the waiter/waitress include greeting and serving guests, providing detailed information about menus and taking orders. It is essential that you are able to multitask and cooperate with other colleagues, all to take Kyatcha Rotterdam to the next level. To be a successful waiter or waitress you need to be polite and charismatic, but also knowledgeable about how the dishes are made and what are the ingredients.
Ultimately, you ensure that Kyatcha guests are provided with excellent service and an enjoyable dining experience, always with a smile.
Duties and responsibilities:
- Carrying out mise en place activities in the restaurant.
- Operational duties in the restaurant, including taking orders, serving guests, serving food and beverages, clearing tables and handling payments.
- Presenting the menu and providing detailed information if requested (e.g. about the shared-dining concept, ingredients or possible food allergies).
- Proactively selling dishes and drinks.
- Maintaining contact with the guests.
- Following guidelines regarding safety, hygiene and HACCP.
Job requirements:
- You live in or near Rotterdam/Den Haag.
- You have a guest-oriented attitude.
- Fluency in Dutch and English language.
- You are enthusiastic and eager to learn.
- Positive attitude and great communication skills.
- You are able to work in a team.
- You are flexible with regard to working days and hours.
Hostess
Location: Rotterdam
Job description:
Kyatcha is looking for a service-minded and outgoing hostess. You will be responsible for inviting the guests to the restaurant, guiding them through our dining options and advising them the ideal choices.
The role of a hostess is essential in creating an unforgettable experience for all guests of Kyatcha Rotterdam. You will greet our guests warmly and sincerely and ensure that all their special requirements are carefully communicated to the rest of the Kyatcha team.
Ultimately, you ensure that we provide our guests with excellent service and an enjoyable dining experience, always with a smile.
This role requires us to be skilled and motivated to ensure our guests have a memorable dining experience from the moment they arrive until they leave. The ideal candidate for this role will have excellent communication skills, a passion for hospitality and a team-focused attitude.
Duties and responsibilities:
- Excellent customer service skills in person and over the phone.
- Provide accurate information and monitor waiting lists.
- Escorting guests to assigned dining or bar area.
- Caring for guests who need extra attention (e.g. children, the elderly)
- Answering incoming calls.
- Helping the waiting staff if necessary.
Job requirements:
- You live in or near Rotterdam.
- Availability to work in shifts if required.
- Positive attitude and pursuit of communication skills.
- Excellent customer service skills, in writing and verbally.
- Availability to work in shifts if required.
- Flexible availability in evenings and weekends.
- Good physical condition to walk and stand for a whole shift.
- Fluency in Dutch and English language.
Assistant Manager
Location: Den Haag
Job description:
Kyatcha is looking for a motivated, energetic Manager Assistant who has a passion for hospitality and teamwork.
Do you already have experience in a restaurant in a management role? Have you worked in a fine dining, fast-paced restaurant before? Do you have the talent to lead and inspire others? If you answered ‘yes’ three times, it seems you are the right person for this opportunity.
Kyatcha Den Haag’s Assistant Manager ensures that appropriate professional work standards, productivity and customer service are maintained. Our ideal Assistant Manager ensures that the entire team has full knowledge of F&B service techniques, all menus, drinks lists and specialities offered in the Restaurant & Bar and served according to the highest standards. You maintain effective communication within the team and attend meetings and training as necessary. You hold daily staff briefings in the absence of the General Manager or when you are on duty.
Duties and responsibilities:
- Leading by example, building an effective team, managing, coordinating and evaluating departments.
- Ensuring the service is maintained at the highest quality level.
- Coordinating employee training and development.
- Assisting with local business and concierge visits.
- Handling complaints and solving problems.
Job requirements:
- Previous restaurant management experience.
- Proven track record of building sales, increasing profits, managing employees.
- Hands-on leadership with a strong focus on service and hospitality.
- Proficient computer skills using Microsoft applications (Word, Excel, etc.).
- Fluency in Dutch and English language.
Sushi Chef
Location: Den Haag
Job description:
Kyatcha Den Haag is looking for a great, hands-on, passionate Sushi Chef. The Kyatcha “family” always strives for perfection. Our mission is to deliver the best quality food and an exceptional dining experience for our guests. We focus on every detail, focusing on the finest ingredients and finishing with the breathtaking presentation.
As our Sushi Chef, you will work closely with the Chef and ensure that you achieve the department goals and objectives. Furthermore, our ideal candidate already has experience as a Sushi Chef.
Duties and responsibilities:
- Assistance in the preparation and design of Kyatcha food and drink menus.
- Create high-quality dishes, both in terms of taste and presentation.
- Make sure that your colleagues get their work done on time and that they meet our quality standards (HACCP)
- Meeting and enforcing sanitation regulations and safety standards.
- Maintaining a positive and professional approach with colleagues and guests.
- Assist in setting up standard guides, sample dishes and preparing recipe cards.
- Assist the chef in checking and ordering fresh produce and dry storage items needed for the kitchen and other outlets.
Job requirements:
- Previous experience as a sushi chef.
- Understanding different cooking methods, ingredients, equipment and procedures.
- The ability to deal with emergencies and providing accurate solutions in time.
- Knowledge of various computer software programs (MS Office, restaurant management software, POS).
- Fluency in Dutch and English language.
Kitchen Help
Location: Rotterdam | Den Haag
Job description:
Kyatcha is looking for kitchen help for one of our rinsing kitchens. Your duties include tidying up and keeping the washroom tidy, ensuring that the dishes, cutlery and kitchen equipment are cleaned and helping with the cleaning of our kitchens. Your commitment is indispensable in the link between the kitchen and the restaurant.
If you like to roll up your sleeves and are flexible, you are the right person for this opportunity.
Duties and responsibilities:
- Keeping the kitchen clean, cleaning floors/walls/equipment, disposing of waste.
- Washing crockery, glassware, cutlery and kitchen utensils, usually using an automatic washing/rinsing machine.
- Sorting dirty crockery, glassware, cutlery, etc. and removing dirt and food residues.
- If necessary, drying or polishing washed items.
- Transporting clean crockery, cutlery, etc. to the location of use.
- Helping in cleaning the kitchen.
Job requirements:
- Be able to show commitment by taking responsibility for your own work.
- You put the common interest above your own interest.
- Being attentive and helpful.
- You have a high perseverance.
- Knowledge of machines and cleaning products that are used in the kitchen.